Help Centre

Getting started

• Schools: Create an account, register your school, and your portal is provisioned instantly on a free yourschool.bkafrica.co.zw subdomain. You can switch to your own domain at any time.
• Tutors: Register as an individual tutor, pick your categories and subjects, then build courses with stages and lessons in the course builder.
• Learners: Browse courses or school listings, enrol, and learn at your own pace. Certificates are issued automatically on completion where the course owner has enabled them.

Frequently asked questions

What does a school licence include?

All portals (teacher, student, parent and staff), a free IGLA subdomain, SSL, daily backups, platform updates, email support, a basic AI quota, and unlimited teacher and staff accounts. Pricing is a flat monthly licence per school by student band — see Contact for a quote.

Can we use our own domain?

Yes. Point a CNAME for your domain (for example portal.yourschool.co.zw) to our platform and we will verify DNS and issue SSL automatically. A small setup fee may apply; it is free on annual plans.

How do payments work?

We accept EcoCash, bank transfer and card payments, billed in USD or ZiG. Monthly or annual billing in advance, with a 7-day grace period if a payment is late.

Are the courses aligned to ZIMSEC and Cambridge?

Academic categories and tutors target ZIMSEC and Cambridge syllabuses, and the AI tools are aligned to those curricula. Creator courses vary by author.

I forgot my password

Use the password reset page. If you no longer have access to your email, ask your school administrator to reset it from the admin portal.

How do I report inappropriate content?

Send the course or profile link to info@igla.africa. We review flagged uploads and can remove content that violates our terms.